Your money is always safe with our prepaid vouchers
Questions from our users
You must contact our customer service call center and we will be able to help you, find your country’s phone number here (go to contacts).
Just create your account with your cell phone number, choose the voucher you want to send, choose who you want to send it to, choose your payment method and that’s it.
You can pay by credit card, debit card or PayPal. You can also pay with cash by topping up your account at your nearest store.
The recipient will automatically receive a text message with the details to redeem the voucher, you can also share the information via Whatsapp.
Our policy is satisfaction guaranteed or your money back, just contact our call center.
How can I reload my account with cash to send an OKY Voucher?
In the OKY APP you will have the balance credited to your account. Follow the checkout process and when you confirm your payment method you will be able to choose OKY Balance as payment and buy the desired voucher.