It's easy to receive & redeem
You will receive a code by text message that you must show to redeem.
Your prepaid vouchers are redeemed for the value, product or service specified on the voucher.
Enjoy what your family and loved ones sent you from USA!
Redeem your OKY vouchers at Vivo Life:
- To redeem the voucher, contact Vivo Life by phone: 1750 or WhatsApp at +502 24273000. You can also do it through the website: www.vivo.life
- You must coordinate an appointment with the customer service executive and provide the code of the SMS message to the advisor.
- They will validate that the code is correct and valid.
- Done! The discount will be applied to your purchase or the described service will be carried out. It depends on the type of voucher redeemed.
- You will receive a message with information about the coordinated appointment and a reminder.
OKY prepaid vouchers:
- Vouchers are redeemed for products and / or services that have their own conditions and restrictions.
- Vouchers can only be used at our branches.
- Only one voucher is redeemed at a time and it expires after being redeemed.
- It cannot be exchanged for another product and / or service other than the one indicated on the voucher.
- The voucher will be valid for up to 6 months after its purchase. Except promotional vouchers that have a specific redemption date.
- When using OKY vouchers, only cash, credit or debit cards can be used to supplement the payment of services, Blue Money or other types of discount coupons cannot be used.
- Vivo Life vouchers will only be exchanged for medical appointments to use the services included in the plan.
- Any questions, contact OKY by phone or WhatsApp at +502 24296300.
- Support of Vivo Life: 1750 Web: https://www.vivo.life/gt/