It's easy to receive & redeem
You will receive a code by text message that you must show to redeem.
Your prepaid vouchers are redeemed for the value, product or service specified on the voucher.
Enjoy what your family and loved ones sent you from USA!
Redeem your OKY vouchers at Oceana Resort + Conventions:
- To redeem your voucher, call +502 7964-2900 indicating that you have an SMS from OKYto our sales consultants. They will advise you in the process of redeeming the selected package or service.
- Show or indicate the code of your SMS to the sales advisor. They will validate that the code is correct and valid.
- Then they will indicate the terms and conditions of the voucher before redeeming it.
- Enjoy your redemption! Coordinate with the sales advisor the redemption dates and additional details about your voucher.
OKY prepaid vouchers:
- Vouchers are redeemed for products and / or services that have their own conditions and restrictions.
- Vouchers can only be used at our facilities.
- Only one voucher is redeemed at a time and it expires after being redeemed.
- It cannot be exchanged for a product other than the one indicated on the voucher.
- The voucher will be valid for up to 6 months after its purchase. Except promotional vouchers that have a specific redemption date.
- RESTRICTIONS: The following restrictions apply to all packages: * Subject to availability. * Does not apply for New Year’s Eve or Easter package dates, you can make the purchase and redeem your reservation until 03/31/2021 (Except for the END OF YEAR package: Mandatory night on December 31st.) * Rooms with two full size beds. We do not have extra beds. * Additional person $ 80.00 sharing the same room.
- ALL INCLUSIVE: All Inclusive Plan (arrival day includes unlimited snacks, unlimited alcoholic and non-alcoholic drinks, dinner. Departure day includes breakfast and lunch, unlimited snacks and unlimited alcoholic and non-alcoholic beverages).
- SCHEDULE: Check in time: 15:00 Hrs. Check out time: 12:00 Hrs., Guests deliver rooms at that time, however, they can use the facilities until 15:00 Hrs.
- Any questions, contact OKY by phone or WhatsApp at +502 24296300.
- You can contact Oceana Resort + Conventions directly by phone: 7964-2900 or at oceana.com.gt