It's easy to receive & redeem
You will receive a code by text message that you must show to redeem.
Your prepaid vouchers are redeemed for the value, product or service specified on the voucher.
Enjoy what your family and loved ones sent you from USA!
Redeem your OKY vouchers at El Rey de la Cerámica:
- To redeem the voucher, take the message with your code to any of our branches and stores.
- Show the code of your SMS to any sales consultant. The cashiers will validate that the code is correct and valid.
- The sales advisor will give you a RECEIPT that you can use to cash your exchange.
- Enjoy your purchases by paying with your RECEIPT El Rey de la Cerámica, at any of our stores.
OKY prepaid vouchers:
- Vouchers are redeemed for products that have their own conditions and restrictions.
- Vouchers can only be used at our branches.
- Only one voucher is redeemed at a time and it expires after being redeemed.
- It cannot be exchanged for a product other than the one indicated on the voucher.
- The voucher will be valid for up to 6 months after its purchase. Except promotional vouchers that have a specific redemption date.
- Any questions, contact OKY by phone or WhatsApp at +502 24296300.
- You can contact El Rey de la Cerámica directly by phone: 2323-5858 or by calling toll-free from the USA at: +1 833 3372687