Casa Santo Domingo

Redeem your OKY vouchers at Hotel Casa Santo Domingo:

1. The exchange will be made effective at our facilities in Guatemala.
2. To redeem your voucher, call 7820-1220 indicating that you have an SMS from OKYto our sales consultants. They will advise you in the process of redeeming the selected package or service; or you can show up at our facilities if your voucher is for consumption at our restaurant.
3. Show or indicate the code of your SMS to the sales advisor. They will validate that the code is correct and valid.
4. Then they will indicate the terms and conditions of the voucher before redeeming it.
5. Enjoy your redemption! Coordinate with the sales advisor the redemption dates and additional details about your voucher.

OKY prepaid vouchers:

• Vouchers are redeemed for products and / or services that have their own conditions and restrictions.
• Vouchers can only be used at our facilities.
• Only one voucher is redeemed at a time and it expires after being redeemed.
• It cannot be exchanged for a product other than the one indicated on the voucher.
• The voucher will be valid for up to 6 months after its purchase. Except promotional vouchers that have a specific redemption date.
• Any questions, contact OKY by phone or WhatsApp at +502 24296300.
• You can contact the Hotel Casa Santo Domingo directly by calling: +502 7820 1220 or at: casasantodomingo.com.gt